INTRODUCTION

Welcome to the MCXpeditions (“MCX’s”) privacy notice.

MCXpeditions respects your privacy and is committed to protecting your personal data. This privacy notice will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.

This document covers the following topics;

1. Important information and who we are
2. The data we collect about you
3. How is your personal data collected
4. How we use your personal data
5. Disclosures of your personal data
6. International transfers
7. Data security
8. Data retention
9. Your legal rights

 

1. IMPORTANT INFORMATION AND WHO WE ARE

PURPOSE OF THIS PRIVACY NOTICE

This privacy notice aims to give you information on how MCXpeditions collects and processes your personal data through your use of this website, including any data you may provide through this website when you contact us, sign up to our newsletter, or purchase a product or service. It is our aim to ensure that your personal data is well protected.

This privacy notice applies to the personal data of our Website Users, Candidates, Clients, Suppliers, and other people whom we may contact in the interests of developing our business or carrying out checks on candidates and carrying out our services. It also applies to the emergency contacts of our Staff. To be clear, if you are a member of MCXpeditions Staff, you should refer to the MCXpeditions Privacy Notice for Employees, Workers and Contractors which is available from the data privacy manager.

This website is not intended for children and we do not knowingly collect data relating to children.

It is important that you read this privacy notice together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you, for example with our Terms of Business or any processing agreement, so that you are fully aware of how and why we are using your data. This privacy notice supplements the other notices and is not intended to override them.

CONTROLLER

MCXpeditions is the controller and responsible for your personal data as well as a data processor for the purposes of the GDPR (collectively referred to as “we”, “us” or “our” in this privacy notice).

Questions, comments and requests about this privacy notice are welcomed, including any requests to exercise your legal rights, and should be addressed to the data privacy manager using the details set out below.

CONTACT DETAILS

Our full details are:

Full name of legal entity: MCXpeditions Ltd

Email address: This email address is being protected from spambots. You need JavaScript enabled to view it.

Postal address: Suite 1, 56 Leman St, Whitechapel, London E1 8EU

Telephone number: 020 7488 3614

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.

CHANGES TO THE PRIVACY NOTICE AND YOUR DUTY TO INFORM US OF CHANGES

This version was last updated on 1st November 2018.

We work hard to keep your personal data secure which includes regularly reviewing it. We may therefore update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes but we will also notify you of important changes to our privacy policy by email and remind you to take a look at the updated privacy policy so that you are aware how we use your data and what your options are.

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us by emailing us at This email address is being protected from spambots. You need JavaScript enabled to view it...

THIRD-PARTY LINKS

Our website may contain links to third-party websites, plug-ins and applications. Please be advised that clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

 

2. TYPE OF DATA WE COLLECT ABOUT YOU  

Personal data, or personal information, means any information about an individual from which that person can be identified whether directly or indirectly. It does not include data where the identity has been removed (anonymous data). It includes, for example, name, address, date of birth but also what you do for a living and who you work for and anything else that can be used to identify you as an individual.

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

Identity Data includes first name, last name, title and gender, postal address, postcode, email address, telephone numbers including mobile phones, employment status, marital status, immigration status, date of birth and place of birth, passport number and nationality.
Medical Data includes nationality, fitness routine, dietary or physical and mental health, current medications, allergies and past medical, surgical and psychiatric history in accordance with our Terms and Conditions. This information is essential as it allows us to complete a detailed medical risk assessment and prepare for any medical condition that may require additional medical support or resources and/or affect someone’s ability to complete an expedition safely.
Contact Data includes billing address, delivery address, email address and telephone numbers.
Financial Data includes bank account and payment card details.
Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us.
Technical Data includes internet protocol (IP) address used to connect your computer to the Internet and information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.
Profile Data includes the expeditions you have attended with us, purchases or orders made by you, feedback and any survey responses.
Usage Data includes information about how you use our website, products and services.
Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.

We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature or registering interest for a particular expedition. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy notice.
We are also working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, accountants, marketing agencies, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them.

We collect some information which falls under do not collect any Special Categories of Personal Data about you, including health and medical information. We do not collect any information regarding race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, criminal convictions and offences..

IF YOU FAIL TO PROVIDE PERSONAL DATA

Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, you to participate in one of our expeditions). In this case, we may have to refuse your participation in one of our expeditions, but we will notify you if this is the case at the time.

 

3. HOW IS YOUR PERSONAL DATA COLLECTED?

• In some circumstances, we may ask you for personal information that is considered sensitive under UK data protection law. Sensitive data may include your nationality, fitness routine, dietary or physical and mental health. For example, when you apply to a Secret Compass expedition via an application form, you will provide a health declaration on current medications, allergies and past medical, surgical and psychiatric history in accordance with our Terms and Conditions. This essential information will allow us to complete a detailed medical risk assessment and prepare for any medical condition that may require additional medical support or resources and/or affect someone’s ability to complete an expedition safely.

We use different methods to collect data from and about you including through:

Direct interactions. You may give us your Identity, Medical, Contact and Financial Data by filling in forms (including Newsletter Sign Ups, Contact Us, Application and Booking, Feedback) or by corresponding with us by post, telephone, email or otherwise. This includes personal data you provide when you:

• apply to participate in one of our expeditions (we will ask you, for example, to provide a health declaration on current medications, allergies and past medical, surgical and psychiatric history in accordance with our Terms and Conditions);
• send us an online enquiry through our website;
• subscribe to our newsletter;
• request marketing to be sent to you;
• enter a competition, promotion or survey; or
• give us some feedback.

Automated technologies or interactions. As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns using Google Analytics. We currently only collect this personal data through our website enquiry form and do not at this time use cookies and other similar technologies. If that changes we will let you know.

Third parties or publicly available sources. We may receive personal data about you from various third parties and public sources as set out below:

• Technical Data from the following parties:

(a) analytics providers such as Google based outside the EU;

(b) search information providers such as Google based outside the EU.

• Contact, Financial and Transaction Data from providers of technical, payment and delivery services including credit reference agencies.
• Identity and Contact Data from publicly availably sources such as client websites, supplier websites, recruitment agency websites, professional membership body websites, Companies House, the Land Registry and the Electoral Register based inside the EU.

 

4. HOW WE USE YOUR PERSONAL DATA

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• Where we need to perform the contract we are about to enter into or have entered into with you and to provide you with the information, products and services that you request from us.

• Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

• Where we need to comply with a legal or regulatory obligation.

Legitimate Interest means the interest of our business in conducting and managing our business to enable us to give you the best service (and/or product) and the best and most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by emailing us at This email address is being protected from spambots. You need JavaScript enabled to view it..

Performance of Contract means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.

Comply with a legal or regulatory obligation means processing your personal data where it is necessary for compliance with a legal or regulatory obligation that we are subject to.

Generally we do not rely on consent as a legal basis for processing your personal data other than in relation to sending third party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by emailing us at This email address is being protected from spambots. You need JavaScript enabled to view it...

PURPOSES FOR WHICH WE WILL USE YOUR PERSONAL DATA

We have set out below, in table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.

Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please email us at This email address is being protected from spambots. You need JavaScript enabled to view it. if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.

Purpose/Activity

Type of data

Lawful basis for processing including basis of legitimate interest

To register you as a new client and to manage your relationship with us and to manage your contract with us. Enquiries may come to us from you through our website, social media channels or via email, by telephone or in person.

(a) Identity

(b) Contact

 

 

Performance of our contract with you necessary to deliver the expedition, services and/or goods and to ensure that the contractual arrangements between us can properly be implemented so that the relationship can run smoothly.   

 

Send you general (non-marketing) commercial communications.

(a) Identity

(b) Contact

 

(a) Performance of a contract with you including contacting you by post, email or telephone, to help us deliver the services (ensuring clients are aware of what is involved in an expedition and are properly prepared), respond to any enquiries or complaints, ship possible deliveries to clients, visit client sites, and other matters necessary to help us carry out the terms of the contract to ensure that the contractual arrangements between us can properly be implemented so that the relationship can run smoothly.  

In order to provide the best possible service we need to process certain information about you. We only ask for details that will genuinely help us to deliver the best expedition possible, such as your name, age, contact details, emergency contacts, medical conditions and history (and of course you may choose to share other relevant information with us).

(a) Identity

(b) Contact

(c) Medical

(a) Performance of delivering a service to you.

(b) Necessary to contact you with relevant information.

(c) Necessary to carry out a detailed medical risk assessment and prepare for any medical condition that may require additional medical support or resources and/or affect someone’s ability to complete an expedition safely.

To apply for visas or permits from regulatory bodies for the destination(s) to which you are travelling.

(a)  Identity

(a)  Performance of a contract with you and delivering a service to you.

To make travel arrangements on your behalf, including visas, permits, vehicle transfers and accommodation bookings.

(a)  Identity

(b)  Contact

(a)  Performance of a contract with you.

To complete medical screenings.

To create annotated nominal role documents to be passed on to the appointed Expedition leader.

(a)  Identity

(b)  Contact

(c)   Medical

(a)  Necessary to make a detailed risk assessment of your fitness to travel.

(b)  To prepare for any associated risks on deployment

To produce an expedition debrief report.

(a)  Identity

(b)  Contact

(c)   Medical

(a)  To gauge expedition deployment success and individual behaviour and medical conditions.

(b)  To protect us against legal ramifications of any incidents that could arise from travel to remote areas including but not limited to; altitude, illness, disease, natural disasters, terrorism, civil unrest, war and accidents.

We need a small amount of information from our suppliers/third party service providers to ensure that things run smoothly. We need contact details of relevant individuals at your organisation so that we can communicate with you. We also need other information such as your bank details so that we can pay for the services you provide (if this is part of the contractual arrangements between us). This information is collected during the course of our work with you.

(a) Identity

(b) Contact

(c) Financial

(a) Performance of a contract with you.

Information relating to any transactions carried out between you and us including information relating to any purchases you make of our goods or services.

Issue invoices and collect and recover money owed to us.

 

 

(a) Identity

(b) Contact

(c) Financial

(d) Transaction

(e) Marketing and Communications

 

(a) Performance of a contract with you.

(b) Necessary for our legitimate interests (to issue invoices and to recover debts due to us – we may in this instance have to forward on your data to a third party debt collector, solicitor or direct access barrister. If this happens you will receive a notification from us before we do so.

Any receipt or transfer of funds will be via recognised secure payment systems. We will securely destroy any financial information once used and no longer needed other than required by law.

To manage our relationship with you which will include:

(a) Notifying you about changes to our terms or privacy policy.

(b) Asking you to leave a review or take a survey.

(c) To send you email notifications which you have specifically requested.

 

 

(a) Identity

(b) Contact

(c) Profile

(d) Marketing and Communications

 

(a) Performance of a contract with you.

(b) Necessary for our legitimate interests (to keep our records updated and to study client experience of our products/services and manage any enquiries and complaints).

(c) Consent. We will seek your explicit consent in writing if we have not already received your consent to opt in to any marketing purpose and for any new marketing purpose. You may withdraw the consent previously given at any time by email or letter or similar method used to obtain your consent.

To enable you to partake in a prize draw, competition or complete a survey.

Information that you provide to promote MCXpeditions on our own website and our marketing activities, and for the purpose of subscribing to our website services, email notifications and/or newsletters.

(a) Identity

(b) Contact

(c) Profile

(d) Usage

(e) Marketing and Communications

(a) Necessary for our legitimate interests (to study client experience on our expeditions, to develop them and grow our business).

 

We collect a limited amount of data from our Website Users which we use to help us to improve your experience when using our website and to help us manage the services we provide. This includes information such as how you use our website, the frequency with which you access our website, and the times that our website is most popular. It may also include your IP address, geographical location, browser type, referral source, length of visit and number of page views.

To administer and protect our business and our website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data). We need this information to enable your use of the services available on the website. Deal with enquiries and complaints made by or about you relating to the website. To the extent that you access our website we will also collect certain data from you. 

(a) Identity

(b) Contact

(c) Technical

(d) Profile

(e) Usage

(a) Performance of a contract with you

(b) Necessary for our legitimate interests (for managing our website, running our business and provision of services, to prevent fraud, communicate with you about any complaints or enquiries you may have,  and in the context of a business reorganisation).

To use data analytics to improve our website, products/services, marketing, client relationships and experiences.

 

(a) Technical

(b) Usage

 

Necessary for our legitimate interests (to define types of clients for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy).

To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you and improve your browsing experience by personalising the website. To the extent that you access our website we will also collect certain data from you. 

(a) Identity

(b) Contact

(c) Profile

(d) Usage

(e) Marketing and Communications

(f) Technical

Necessary for our legitimate interests (to study how clients use our products/services, to develop them, to grow our business and to inform our marketing strategy).

 

 

 

MARKETING 

We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising:

PROMOTIONAL OFFERS FROM US

We may use your Identity, Contact, Technical, Usage and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you (we call this marketing).

You will receive marketing communications from us if you have requested information from us or purchased goods or services from us and, in each case, you have not opted out of receiving that marketing.

THIRD-PARTY MARKETING

We currently have no intention of sharing data with third parties for marketing purposes however if that changes we will get your express opt-in consent before we share your personal data with any company outside MCXpeditions for marketing purposes.

OPTING OUT

You can ask us or third parties to stop sending you marketing messages at any time by emailing us at This email address is being protected from spambots. You need JavaScript enabled to view it. at any time.

Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of a product/service purchase, product/service experience or other transactions.

COOKIES

A "cookie" is a bite-sized piece of data that is stored on your computer's hard drive. They are used by nearly all websites and do not harm your system. We use them to track your activity to help ensure you get the smoothest possible experience when visiting our website. We can use the information from cookies to ensure we present you with options tailored to your preferences on your next visit. We can also use cookies to analyse traffic and for advertising purposes.

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our website may become inaccessible or not function properly. We do not currently use cookies but if that changes we will let you know. For more information generally on cookies, including how to disable them, please refer to aboutcookies.org. You will also find details on how to delete cookies from your computer..

CHANGE OF PURPOSE 

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please email us at This email address is being protected from spambots. You need JavaScript enabled to view it..

If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.

Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

 

5. DISCLOSURES OF YOUR PERSONAL DATA

We may have to share your personal data with parties including, but not limited to, those set out below for the purposes set out in the table above and with business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you. Your information will be used only by authorised persons where it is relevant to do so and limited to the necessary information required for that particular purpose alone. Your personal identification information, for example, will be shared to obtain permits for your destination from regulatory bodies, but as medical declaration is not essential information it would not be shared in this instance.

The persons who will where necessary have access to your information may include but are not limited to:

• MCXpeditions Employees.
Internal staff fulfil the role of Data Controllers. Data Controllers exercise organisational measures to manage purpose limitation, authorising the use of personal information for specified, explicit and legitimate purposes as described in this Policy.

• Medical Advisors.
In the circumstances where an individual’s medical declaration, submitted via our Application Form, requires further assessment from a qualified medical professional, MCXpeditions employees will pass on the declaration to our Medical Advisor. The Medical Advisor will use this information plus any other relevant information we hold, to assess physical and mental health, provide medical risk mitigation advice, suggest medical equipment or supplies and advise our risk management procedure. This may include further email and phone discussions.

• Contracted Expedition Leaders, Guides or Consultants.
In order to enact MCXpeditions’ Risk Management Policy, it is necessary to provide certain sensitive and/or personal data to our contracted expedition leaders, guides or consultants. As contracted by MCXpeditions, these persons will abide to the terms of use described in this Policy.

• Travel Service Providers.
To fulfil your travel booking and arrangements, we may share your information where necessary with travel service providers, including but not limited to accommodation, transfers, flight and tour providers.

• Consulates/Embassies.
In the event MCXpeditions is required to arrange travel visas for your travel booking, we may share your personal information with the relevant embassy and/or consulate.

• Government organisations such as National Parks.
In the circumstances where your travel arrangements include travel to a restricted area or region, we will be required to share necessary personal information with those particular government organisations to obtain the individual permits needed to access the region/area.

• Specific third parties such as HMRC.

• Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy notice.

• Other external third parties

• Service providers acting as processors based in the UK who provide IT services and marketing services.
• Professional advisers acting as processors based in the UK who provide HR consultancy, banking, legal, insurance and accounting services including book-keeping.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-parties to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

 

6. INTERNATIONAL TRANSFERS

In some circumstances your information will be shared with MCXpeditions’ partners or relevant organisations overseas as discussed above. Only information deemed necessary by MCXpeditions will be provided and only for specific uses as above. When booking a trip with MCXpeditions, you must be aware of and accept that information infrastructures and data policies in many destinations will not be equivalent to the UK or Europe.

 

7. DATA SECURITY

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. In addition, we limit access to your personal data to those employees, agents and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

MCXpeditions also undertakes to inform all customers of any potential data breaches, or suspected unauthorised access to this data, in a timely manner, and will notify you and any applicable regulator of a breach where we are legally required to do so.

 

8. DATA RETENTION AND STORAGE

HOW LONG WILL YOU USE MY PERSONAL DATA FOR?

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. We review the personal data that we hold every 12 months. If you suspect any information on you is being held without your consent or was provided to MCXpeditions by a third party, please contact MCXpeditions at This email address is being protected from spambots. You need JavaScript enabled to view it..

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

Details of retention periods for different aspects of your personal data are available from us by emailing us at This email address is being protected from spambots. You need JavaScript enabled to view it..

At any time, you may request access to your personal information as held by MCXpeditions, subject to any legal restrictions or proof of identity, and you may also request amendments insofar as these do not restrict the ability of MCXpeditions to complete our contract with you. Where amendments and/or removal of personal information is requested, you will accept that this may impede MCXpeditions’ ability to deliver the contracted service and may result in a termination of that contract (see Request erasure below for further information).

In other circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.

 

9. YOUR LEGAL RIGHTS

Under certain circumstances, you have rights under data protection laws in relation to your personal data.

You have the right to:

Request access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.

Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.

Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, as mentioned above, that amendments and/or removal of personal information may impede MCXpeditions’ ability to deliver the contracted service and you must accept that this may result in a termination of contract. Note also that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.

Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.

Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios: (a) if you want us to establish the data’s accuracy; (b) where our use of the data is unlawful but you do not want us to erase it; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.

Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data. Note that this right only applies to information which you initially provided consent for us to use or where we used the information to perform a contract with you.

Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.

If you require any reasonable adjustments to be made to either this policy, or to the accessed format of your data as held by MCXpeditions, the company will endeavour to provide this in, for example, large text, a format which can easily be translated, etc.

If you wish to exercise any of the rights set out above, please email us at This email address is being protected from spambots. You need JavaScript enabled to view it. with specific details of who to contact for subject access rights.

NO FEE USUALLY REQUIRED 

Data Subjects have the right to access their personal data and supplementary information. The right of access allows individuals to be aware of and verify the lawfulness of the processing.
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive or requires copies of previously provided information. Alternatively, we may refuse to comply with your request in these circumstances.
In the event of manifestly unfair or excessive requests we may refuse to respond to the request and any such refusal will be notified to the requester with a reason for the refusal..

WHAT WE MAY NEED FROM YOU

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

TIME LIMIT TO RESPOND

We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.